It does not mean that we have to take all the blame for bad outcomes, but we should be willing to explore our role in what happened and reflect on the external factors that might have influenced the outcome. Think about it: We often give ourselves credit for good outcomes but do not blame ourselves for the bad ones. This is something many of us do without even realizing. Self-Serving Bias: This process is when we perceive a situation or facts in a way that allows us to see ourselves and our actions in the most positive and advantageous light possible. You can only discover the truth when you have considered all of the facts, including those that do not support your original belief. It helps to mentally consider the opposite of your belief in search for the truth or try to prove yourself wrong. In order to overcome confirmation bias, especially when working with others in a workplace, you need to ask yourself at each step of the way if you are being as objective and unbiased as possible. Once you become aware of it, you will start to notice yourself doing it all the time. It is a trick our minds play to highlight small pieces of information that confirm what we already believe. This has been widely described as a tendency to search for validation and ways to reaffirm our preexisting beliefs or hypotheses. After all, no one has better insight into what they were thinking than the person themselves.Ĭonfirmation Bias: Confirmation bias is one of the most commonly occurring judgment biases. If you still cannot figure it out, then ask the person, in a nonjudgmental way, about their behavior. Consider any external factors that might have caused the other person’s behavior, and think about how you might have dealt with those factors. People are not inherently evil or devious. For starters, assume positive intent on the part of the other person. There are several ways to avoid falling into this trap. In organizations, people constantly falter due to FAE. This also often reflects how people perceive others' accomplishments and whether or not we think they deserve the rewards associated with their actions. For example, if someone acts badly, we assume that they did so because they have bad character, but if we ourselves were in the same situation and acted the same way, then we did so because the tough position or environment we found ourselves in required us to act that way. What gives rise to FAE is the assumption that what a person does reflects who they are. These labels are hard to erase and can lead to a tainted view of a situation. It is beyond the scope of this article to help you understand all of these biases, but I will touch on the few that I often see affecting personal and business relationships.įundamental Attribution Error (FAE): FAE happens when we are too quick to label people or their actions. The list of cognitive biases is evolving, with nearly 200 already classified.
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